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Bring us the process that keeps breaking.
One conversation is usually enough to tell whether an agent belongs there, what it should be measured against, and what it would take to keep it running.
Write to NASCIA
We read every message and reply by email, in Portuguese or English.
What to include in the first message
- The process that keeps breaking, in a few lines: what happens, how often and what it costs when it fails.
- Who owns the process today and who would own the system.
- The systems it touches: ERP, CRM, ticketing, documents, spreadsheets.
- What a good result would look like and how you would know.
- When you need it, and any constraint we should know about: data, access, compliance.
Delivery in Portuguese and English. This site is also available in Spanish.